Information We Collect
-
Account & Authentication Data
If you log in via Google Sign-In, we collect your authentication token and associated basic profile data — Google ID, email address, display name, and avatar. -
Social & Gameplay Data
Multiplayer match history, win/loss records, in-game virtual currency balances (stakes/wagers), trophy counts, and Room Codes used for playing with friends. -
Device & App Identifiers
Advertising ID (AAID/IDFA), device model, OS, language, IP address (to derive rough location/country), app version, and install time. -
Usage & Events
Level progress, session length, features used, in-app purchases, and rewards earned. -
Ad Data
Ad requests, impressions, clicks, rewards completion, frequency caps, and anti-fraud signals. -
Diagnostics
Crash logs, performance metrics, and error reports. -
Support Communications
Email and messages you send us about gameplay or issues.
Why We Use Your Information
Legal bases (EEA/UK/BR): consent for personalized ads/cookies, performance of a contract to provide the game, and legitimate interests for security, fraud prevention, and non-personalized analytics. You may withdraw consent at any time in settings.
Ads, Analytics & SDK Partners
We integrate third-party ad, multiplayer networking, and analytics SDKs to support rewarded/interstitial ads, measure performance, and detect fraud. These partners may receive device identifiers, coarse location (country/region), and interaction events to provide their services.
-
Multiplayer Networking Providers
We process IP addresses and real-time behavioral data to keep matches synced. -
Advertising
Ad mediation networks, supply-side partners, and demand sources. -
Analytics / Crash Reporting
Analytics platforms and crash diagnostics providers.
Sharing of Information
We may share limited data with:
- Service Providers / Processors
Hosting, analytics, ads, crash reporting, and customer support. - Authorities / Compliance
When required by law or to protect rights, safety, and integrity. - Business Transfers
In connection with a merger, sale, or reorganization. - Other Players
Your display name, avatar, trophy count, and gameplay statistics are visible to other players in multiplayer and leaderboards.
Some regions (e.g., California) define "sale" or "sharing" to include transferring identifiers for cross-context ad targeting. Where applicable, you can opt out — see Section 7.
International Transfers
We operate globally and may process your data outside your country of residence. Where required by applicable law, we use appropriate safeguards — such as standard contractual clauses — to protect your information during international transfers.
Data Retention
We retain your data only as long as necessary for the purposes described in this policy.
Typically up to 24 months (shorter where feasible).
Retained for 12 to 24 months.
Up to 24 months after the ticket is resolved.
We may retain information longer if needed for legal obligations, dispute resolution, or security purposes.
Your Choices & Controls
- Cookies (Website)
Manage via our cookie banner or your browser settings. - Communications
Unsubscribe from non-essential emails via the unsubscribe link in any message. - Access / Deletion / Correction
Email us to request a copy, deletion, or correction of your data. - Regional Opt-Outs (e.g., California)
Request to "Do Not Sell or Share My Personal Information." - Account Deletion
If your game is connected to a Google account, request deletion by emailing info@nexgene.tech.
Children's Privacy
If you believe a child has provided us with personal data, please contact us immediately at info@nexgene.tech so we can delete it promptly.
Your Privacy Rights
Depending on your location, you may have rights to access, correct, delete, restrict, object, port, or withdraw consent regarding your personal data.
| Region | Your Rights |
|---|---|
| EEA / UK / Switzerland / Brazil | GDPR/LGPD rights including data portability, right to object to processing based on legitimate interests, access, correction, and deletion. |
| California (CPRA) | Right to know, delete, correct, and opt out of sale/share of personal information. No discrimination for exercising rights. |
Submit requests by emailing info@nexgene.tech. We will verify your request and respond within applicable timelines.
Security
We use technical and organizational measures to protect your data, including encryption in transit, access controls, and least-privilege practices. No system is 100% secure, but we continuously work to improve our safeguards.
Third-Party Links
The game and our website may contain links to third-party sites or services. Their privacy practices are governed by their own policies, and we encourage you to review them. We are not responsible for the privacy practices of third parties.
Changes to This Policy
We may update this Privacy Policy to reflect changes to our practices or legal requirements. When we do, we will update the Effective Date at the top of this page and, where required, notify you within the app or on our website.
Contact Us
If you have questions, requests, or complaints about privacy, we're here to help.
NexGene Games
If you are in a region with a data protection authority, you may also have the right to lodge a complaint with that authority.